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General

Do You Have A Physical Store?

We do! In 2020, the Taffy Shop opened its first physical location in St. George, Utah. If you are ever in the area, we'd love for you to stop by and see us at 2397 Santa Clara Dr Santa Clara, Utah 84765.

What is the Best Way to Get a Hold of the Taffy Shop if I have Any Questions?

You can always email us a hello@taffyshop.com. We respond to most every email within 24 hours. You can also give us a call between 9am - 5pm MT Monday through Friday at 801-928-7080. Or, if you are in the area, you can now stop by our store located at2397 Santa Clara Dr Santa Clara, Utah 84765.

Can You Tell Me A Little Bit About the History of the Taffy Shop?

Glad you asked. Here is a quick rundown of hows, whens, and whys!

  • 1880. Salt Water Taffy was invented on the Atlantic City Boardwalk.
  • 1893. The Saltair Resort opened on the shores of the Great Salt Lake in Utah. It boasted rides, swimming, dining, music, and dancing on what was boasted as “the world’s largest dance floor”. They introduced salt water taffy to their guests. The taffy was pulled and cut by hand. It was an instant hit.
  • 1920. Taffy was mechanized with machinery and they were able to produce more taffy to share with even more guests. There were over 500,000 visitors each year. It was dubbed the “Coney Island of the West”. Traditional flavors of taffy included Vanilla, Chocolate, Licorice, Cinnamon, Banana, Cherry, and Root Beer.
  • 1925. The Saltair Resort caught fire and was destroyed by fire.
  • 1926. A larger and better Saltair (Saltair II) was built and opened to the public. It included a more space for dances and music assemblies. The demand for taffy forced the owners to bring it back.
  • 1927-1960. Hit by the Great Depression, World War II, another small fire, and a drought that left the shoreline a half a mile from the resort, Saltair floundered for decades.
  • 1970. Saltair II caught fire and burned to the ground. For 13 years there was no Saltair to entertain the visitors of the Great Salt Lake.
  • 1983. Once again, Saltair was rebuilt and opened its doors to the public. Unfortunately, right after the building was completed, Northern Utah experienced two years of flooding that caused the Great Salt Lake to rise to levels that cut off access roads to Saltair and flooded the building. The main pavilion was buried under five feet of water. Eventually the Governor installed massive pumps to send the water to the west desert but Saltair was closed for 10 years.
  • 1993. Our owner purchased the Saltair Resort and reopened its doors to the public. It was primarily used as a concert venue and has seen performances from artists ranging from Bob Dylan to Kesha. Our owner not only opened the doors for concerts but he also reopened a concessions stand that brought Salt Water Taffy back to those hallowed shores.
  • 1998. Taffy Shop sets up a website on what was called the “internet” in the hopes of sharing its taffy with more people around the world.
  • 2000. Sales on the internet exceed sales from the concession stand. Taffy Shop relocates to a larger space and begins full-time shipping operations.
  • Today. Taffy Shop has produced millions of pieces of taffy and now offers over 80 flavors of gourmet taffy. Our taffy has gone from the shores of the Great Salt Lake to the shores of the internet. The waves of the internet have allowed us to share smiles with people from countries all around the world. Deservedly so, we have people that specifically seek us out for our taffy and claim that it is the best in the world. It took persistence through several fires, several wars, floods, droughts, and dogged perseverance, but over a century of experimentation and customer feedback, we proudly boast that we offer the best taffy in the world.
Do You Have a Wholesale or Bulk Program?

We do! To find out more, please visit our Wholesale section where we have an FAQ, application form, and more information. Discounts and terms are available for our Wholesale Members.

Product

What Makes Your Taffy So Good?

We’ve been selling taffy for over 20 years and people always ask us why our taffy is so good. We tell them the same thing every time. It’s the nostalgic memories that take you back when you unwrap it. The smile that comes from enjoying the simplicity of our mouthwatering treat. That is what makes our taffy so good. 

Where Can I Get a List of your Available Flavors?

Take a look at our most recent flavor guide. Please note that some newer flavors may not appear in the flavor guide. You can always find available flavors here.

How Many Pieces of Taffy Come in Each Bag?

The majority of our products, including individual flavors and assortments, come in a variety of sizes. On average there are about 60 pieces of taffy per pound. Here are some of our specific bag sizes with an approximate number of pieces you can expect:

  • 7oz = 25 pieces
  • 1/2lb = 30 pieces
  • 14oz = 50 pieces
  • 1lb = 60 pieces
  • 2lb = 120 pieces
  • 5lb = 300 pieces
Is Your Taffy Made With Peanuts, Tree Nuts, or Any Other Nuts? How About Your Manufacturing Facility?

No! Taffy Shop Saltwater Taffy is completely free of peanuts, tree nuts, and other nuts. So are our manufacturing facilities. Any of our taffy flavors that contains the word "nut," like Peanut Butter, Peanut Butter & Jelly, Macadamia Nut, and Chocolate Peanut Butter, are made with flavoring only, NO ACTUAL NUTS of any kind.

What Ingredients are Used in Your Original Saltwater Taffy?

Our Original Saltwater taffy includes: corn syrup, sugar, coconut oil, sea salt, egg whites, evaporated milk, cocoa, malic acid, citric acid, sunflower lecithin, titanium dioxide, natural and artificial flavor, artificial color (including FD&C blue 1, red 2, red 3, red 40, yellow 5, yellow 6).

What Ingredients are Used in Your Sugar-Free Saltwater Taffy?

Our Sugar-Free Saltwater Taffy includes: malitol syrup, coconut oil, sea salt, egg whites, evaporated milk, artificial flavor, natural flavor, malic acid, artificial color (including FD&C blue 1, red 2, red 3, red 40, yellow 5, yellow 6)

Does Your Taffy Contain Soy or Gluten?

No! Taffy Shop Saltwater Taffy does not use any soy or gluten-containing ingredients, nor does our manufacturing facility.

What are Some of Your Top-Selling Taffy Flavors?

This does change, but we sell a lot of the following: Banana Dream, Sweet Peppermint, Wild Watermelon, Very Vanilla, Crazy Cotton Candy, Birthday Cake Cake, Fresh Strawberry, Rad Raspberry, Black Licorice, and Caramel Apple.

How is Taffy Shop Saltwater Taffy Made?

To make the tastiest taffy imaginable we start with only the best ingredients, including proprietary flavor formulas from industry-leading flavor scientists (is that really their title? We're not 100% sure, but what we do know is their results are second-to-none). Then we utilize our patented 24-Hour whipping process to create the softest, lightest, fluffiest, and most consistent saltwater taffy you can buy.

Simply put, we want our taffy to taste just as soft and fresh for you as the day it was made.

Shipping & Returns

How Long Does It Usually Take For My Order to Process and Ship?

We pack and ship the majority of orders within 48 business hours. Shipping times are based on the size and location of your order. Domestic orders typically take 2-7 business days. We do our very best to get orders out as quickly as possible. If you have any questions or concerns about shipping before or after placing an order please reach out to us by email or phone.

Do You Offer Product Returns or Exchanges?

Above all else, we want satisfied customers! When you receive your shipment, please take a moment to inspect your order and contact us if you have received defective, damaged, or incorrect items so we can work out an exchange or refund.

To start a return, or for any questions about your order, please contact us at hello@taffyshop.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return unfortunately cannot be accepted.

Do You Offer Any Shipping Discounts or Promotions?

You probably know that shipping costs continue to rise, affecting many small-business owners such as ourselves. We know how much our customers dislike paying hefty shipping fees...and we feel the same. 

So we do our very best to keep shipping costs to an absolute minimum. The least expensive shipping option (so inexpensive in fact, it is FREE) is to purchase at least $50 worth of taffy in your order. Larger orders like this allow us to absorb the shipping costs and give you the best deal possible. After all, it is tough to beat free!

Additionally, all standard orders under $50 are available for a flat rate of $5. 

Do You Offer Expedited Shipping Options?

Yes, we do. We take pride in offering affordable standard shipping options. All orders above $50 are shipped for FREE via standard shipping. 

If you need something a little quicker though, we do offer expedited options. Exact costs vary depending on your location and the shipping option chosen. This is not a profit center for us though, we simply pass the cost we pay to you.